Effective date: 27 May 2020


5 Stones Software Ltd ("us", "we", or "our") a registered company in England & Wales, and Nigeria, operates the https://myassetlookup.com/ and https://portal.myassetlookup.com/ websites (the "Service" or “Portal”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service or Portal.

We DO NOT share, sell, rent, or trade Personally Identifiable Information with third parties except as disclosed within this privacy statement.

Collected data

When you register to using our Portal, we collect very basic information that is needed for you to use the Service, including but not limited to: email and session ID cookies. Your personal information is private, we will not share it. After registering with the site, we use your email address to activate your account, and notifications; and to provide you with a series of 'Ongoing Communications and Product Updates' (see 'Communication from the Site'). These communications are used to give you a better understanding of our Service, what it offers, and how it is best utilized. As always, you have the option not to receive these types of communications (see 'Choice and Opt-out').

How we use the data collected

We reserve the right to contact you, regarding your account or any other matter regarding your use of this Service. With your authorization, we may use some information collected from you to help diagnose technical problems, and improve the quality and types of Services delivered. We may use and share non-identifiable aggregated usage and statistical information.

We may also share information with third parties in limited circumstances including when complying with legal processes, preventing fraud or imminent harm, ensuring security of network and Services and due to violation of the terms of Service. Our shopping cart is hosted by our e-commerce solutions provider. They host our ordering system, and collect your billing information directly from you for the purpose of processing your order. We do not have access to this data, neither, do we use it for any other purpose. If you have questions or complaints regarding our privacy policy or practices, please contact us at privacy@myassetlookup.com.


Cookies may be required when using the Service products. We use cookies to identify unique visitors, provide per-user customization, and to make our products easier to use. We don't share our cookies, nor do we use cookies to track your behaviour on other sites.

Third Party Cookies

The use of cookies by our [partners, affiliates, tracking utility company, Service providers] is/are not covered by our privacy statement. We do not have access or control over these cookies. Our [partners, affiliates, tracking utility company, Service providers] use session ID cookies [to make it easier for you to navigate our site, in order for you to use the shopping cart, etc.]

Ongoing Communication and Product Updates

We will occasionally send you information on product enhancements, new Services, and additional instruction on utilizing our Services. These communications are designed to educate our users on the Services offered. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the 'Choice and Opt-out'.

Service-related Announcements

We will send you Service-related announcements when it is necessary to do so. For instance, if our Service is temporarily suspended for maintenance, we might send you an email. Service-related emails are also sent confirming billing transactions, account upgrades, and account cancellations. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to cancel your account.

Portal Usage

The Portal has input fields that require users to enter information that will be made public during search operation by other users; you should be aware that any information you provide in these areas may be read, collected, and used by others who access this Service.


Where available our Web site offers publicly accessible blogs & community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

Customer Testimonials

We post customer testimonials/comments/reviews on our web site which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial.


If you no longer wish to receive our product updates, you may opt-out of receiving them by following the instructions included in each product update email.

What you can do

Your data (personally identifiable information) is yours; you can delete or export it at anytime. If you'd like your account to be deleted, please do send us an email at cancellation@myassetlookup.com. We may sometimes, maintain a residual copy of your data in our backups.

Information Obtained from Third Parties

If you provide us with personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.


Any questions regarding this policy should be addressed to privacy@myassetlookup.com. If a question comes up that is not covered by this policy, we will answer it remembering that your data belongs to you.

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes in government policy or our information practices changes. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Portal prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. The policies outlined in this document are not intended to and do not create any contractual or other legal rights in or on behalf of any party.